Crystal Lake, Million Dollar HighwayAre you open in the winter?

The Box Canyon Lodge & Hot Springs, located in the southwest corner of Ouray, is open year round, 365 days per year.  We are the closest hotel to the Ouray Ice Park, a quick 5 minute walk to the first climbs.

Do you allow pets?

Due to guests’ allergies, we do not allow pets in our rooms.  We guarantee that our rooms are scent-free and the presence of pet odors can compromise some guest’s health.

Do you have A/C?

The Box Canyon Lodge & Hot Springs installed individual A/C units in each of our guest rooms and suites in October 2009.

What is your smoking policy?

The Box Canyon Lodge and Hot Springs is pleased to be a 100% non-smoking hotel. Smoking is not permitted in any guest rooms, the area around the hot tubs or any public areas within the hotel.   Smoking is not permitted within 20 feet of any building on the property.

Where are you located?

Map of Colorado highlighting Ouray CountyOuray is in southwest Colorado about 300 miles southwest of Denver.  We are located within the City Limits in Ouray, Colorado.  We are two blocks west of Main Street on Third Avenue.  Shops and restaurants are just a short walk away yet you are on a quiet street.  Travelers can fly into several airports to minimize driving time to Ouray CO.

Do you have high speed internet?

We have wireless internet at the motel.  It is free to our guests and is available in our motel rooms.   We also have one computer in the lobby that can be used by guests for shorter durations and it too is free for our guests.

Do you have a guest laundry?

We have added a small guest laundry for our guests.  Washers, dryers, detergent and dryer sheets are available.

When are your hot springs available for use?

Our hot springs hot tubs are available for guest use every day from 8:00am until 10:00pm.  We only allow our guests to use these facilities.

Do you have a free breakfast?

We offer our guests a very light continental breakfast consisting of muffins/pastries, juice, coffee, tea, and apples.  There are several restaurants within walking distance if you prefer a more substantial meal.

What is your cancellation policy?

 

Please review our cancellation policy for details.

Can you tell me more about your ADA rooms and accessibility?

Box Canyon Lodge & Hot Springs has one room that is accessible to those in wheelchairs.  It has a king size bed.  The room is large enough to move around in a wheelchair.  The door jams are 35″ wide.  The bathroom contains a seat and the toilet is high enough.  The shower head height is adjustable.  There is a ramp leading up the sidewalk to the room.  Wheelchairs will need to negotiate a small door jam (less than 1/2 inch) when entering the ADA room or the lobby.

Our natural hot springs are not accessible to wheelchairs.  People must negotiate 5 steps to the two lower tubs.  There is no lift to help people from a whee chair into the tubs.  However, the Ouray Hot Springs pool has a lift that provides for easy access into the warm waters. The men’s and women’s locker rooms are both wheelchair accessible at the municipal hot springs.

Are your hot springs available to anyone?

Our hot springs are only available for our guests at this time.

Are your hot springs clothing optional?

We require swimsuits to be worn at our hot springs.  If you are looking for a clothing optional experience, we recommend Orvis Hot Springs, a mere ten minutes north on US Highway 550 near the town of Ridgway.

What are your accepted methods of payment?

We accept Mastercard, Visa, and Discover.  We do not accept personal checks unless you mail them to us at least ten days prior to your stay.  Of course, we do accept cash, but we still need a credit card to guarantee the room and to cover any incidentals that may be charged to your room.  We accept both Mastercard and Visa debit cards, but, there are some differences that can pose problems for some travelers if they use debit cards.  We also accept Visa or Mastercard gift cards.

What is your privacy policy?

Please review our privacy policy for details.

 

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